Program & Customer Support
Port Hueneme, CA
Full Time
TAPE
Mid Level
CUSTOMER SERVICE REPRESENTATIVE (Occupational Base)
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
CUSTOMER SERVICE REPRESENTATIVE (Occupational Base)
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
CUSTOMER SERVICE REPRESENTATIVE (Occupational Base)
The Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services and/or customer complaints.
Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information.
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