Program Manager

Washington, D.C, DC
Full Time
Mid Level
Summary:
The Program Manager is responsible for the overall leadership, direction, and execution of the IT service delivery program. This key personnel role ensures all contract deliverables, performance metrics, and service-level agreements are met while overseeing staffing, performance reviews, and client engagement.
Qualifications:
  • Bachelor’s degree in IT, Computer Science, or related field
  • PMP (Project Management Professional) or ITIL Certification
Technical Proficiencies:
  • Proficient in IT program oversight, performance management, and resource planning
  • Knowledge of service delivery frameworks such as ITIL
  • Familiarity with IT systems lifecycle, enterprise IT infrastructure, and staff coordination
  • Strong communication, budgeting, and reporting skills
Experience:
  • Minimum of 5 years’ experience in IT project/program management
  • Demonstrated experience leading multi-functional teams
  • Experience managing IT service delivery programs and overseeing staffing, reporting, and client relations
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Human Check*